Unveiling the API Platform: A Scalable Solution for Modern Integrations

One of the pivotal announcements at the recent Sitecore Symposium was the introduction of the API Platform within Sitecore Connect. While webhooks have been a valuable tool for handling integrations and scheduled jobs, they present several challenges when used for more complex and business-critical requirements. These challenges include limitations in delivering authenticated APIs, lower rate limits, lack of queuing strategies, inability to deliver customized responses (e.g., pre-hook webhooks in OrderCloud), etc. The API Platform is built to address these limitations by offering a robust, scalable, and secure solution tailored for business-critical, complex, and high-volume events while delivering additional benefits like better performance, security, and operational efficiency.

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Struggling to Customize Webhooks in Sitecore Connect? Let the API Platform Save the Day!

Sitecore Connect/Workato Webhooks offer a powerful way to integrate Sitecore with external systems for seamless, real-time data exchange and event-driven automation. However, there are cases where customizing the webhook response becomes essential. For example, you may need the webhook to return a 201 Created status code or a custom JSON format (e.g., OrderCloud Pre-hook). Unfortunately, Sitecore Connect/Workato Webhooks default to a 200 OK response, and changing this isn’t always straightforward.

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Revolutionizing CX with Real-Time, Always Up-to-date AI: Integrating Sitecore and Vertex AI for Dynamic Chat & Search

In today’s rapidly evolving digital landscape, providing real-time, accurate, and contextually relevant customer interactions is essential but challenging. Traditional AI models are often limited by pre-training cutoffs, leaving a gap in timely knowledge delivery. Google’s Vertex AI Agent Builder, combined with Sitecore, offers a powerful solution to this challenge. Leveraging advanced machine learning models and Google Search Grounding, Vertex AI enables businesses to build dynamic, interactive AI applications that deliver current, context-driven information to enhance user engagement and satisfaction.

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Sitecore Connect: Unable to Access Full API Response Body in Recipe Steps? Here’s the Workaround!

When working with Sitecore Connect/Workato, there are times when you need to access the complete response body of a previous step or trigger as a data pill rather than just specific parameters of the response object. This is especially useful when working with integrations like OpenAI, which can automatically process JSON without requiring manual mapping of each individual parameter by system integrators.

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Sitecore Connect: Improving Recipe Efficiency through Simultaneous Execution of Autonomous Actions

When constructing a recipe within Sitecore Connect, you may encounter scenarios where certain tasks are independent of each other and do not require sequential execution, the default approach in Sitecore Connect. Opting to execute them simultaneously can significantly enhance job speed in real time, thereby improving overall system efficiency.

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Sitecore Connect: Building Persistent Connections to XM Cloud using GraphQL Connector

Utilizing Workato, Sitecore Connect offers an impressive GraphQL connector, facilitating connections to XM Cloud temporarily until Sitecore releases a dedicated XM Cloud connector later this year. During my experience with the GraphQL connector, a common challenge emerged: building persistent connections proved difficult due to a known limitation within the connector.
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Sitecore Connect: How to Upgrade a Community Connector

Sitecore Connect offers an extensive array of community connectors, empowering you to supercharge your integration development. These connectors, passionately curated and continually enhanced by their creators, receive regular updates, ensuring your integration journey stays ahead with new features and enhancements released almost every month. Although updating these connectors is a swift task, it took me some time to locate the update option and formulate a process for future upgrades.
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Sitecore Connect: How to share your recipe with the Sitecore Community

Sitecore Connect stands out due to its diverse selection of Community Connectors & Recipes, which prove to be a time-saving boon for system integrators during application integration. During my effort to publish a recipe to the community, I encountered an obstacle as I couldn’t locate that exact option.

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