Revolutionizing CX with Real-Time, Always Up-to-date AI: Integrating Sitecore and Vertex AI for Dynamic Chat & Search

In today’s rapidly evolving digital landscape, providing real-time, accurate, and contextually relevant customer interactions is essential but challenging. Traditional AI models are often limited by pre-training cutoffs, leaving a gap in timely knowledge delivery. Google’s Vertex AI Agent Builder, combined with Sitecore, offers a powerful solution to this challenge. Leveraging advanced machine learning models and Google Search Grounding, Vertex AI enables businesses to build dynamic, interactive AI applications that deliver current, context-driven information to enhance user engagement and satisfaction.

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Sitecore Powershell Script for Google Cloud Services Authentication

Google Cloud Services, like Cloud Storage, Vertex AI, BigQuery, etc., are powerful cloud-based tools that could enhance your operations when integrated with Sitecore. However, authentication to Google Cloud follows a two-legged OAuth flow and can be challenging. This blog covers the steps involved in creating Service Account credentials and includes the SPE script that generates the JWT to retrieve a Google Access token, allowing you to easily streamline the authentication process for all background jobs that interact with Google Cloud services.

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Accessing Current Context Item in Sitecore Powershell Script

I was looking for a way to access context item in a SPE script that will be invoked upon a ribbon button click which I couldn’t find in any documentation. And I figured that in SPE scripts, we have a special variable called ‘$SitecoreContextItem’ that holds information about the context item. I hope this tip is useful to someone.

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Sitecore + Microsoft Teams: Accelerating remote collaboration across your digital eco-system 

The global shift to remote working poses a wide variety of challenges, from inevitable delays in content deliveries, communication transparency, to traceability, quality, efficiency, etc. Sitecore + Teams Integration connects teams in the new virtual workspace with its rich instant notifications, actions & valuable insights.
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Accelerating Workflow Process with Sitecore + Microsoft Teams Integration Module

It is highly important to equip Content Authors with required tools/integrations that will help them to accomplish tasks with minimal clicks possible. When it comes to involvement of more than one person (Content Author, Content Approver), there is a high possibility of delays in taking updates live that might be time-sensitive due to expected/unexpected communication delays.
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